* {
  scrollbar-3dlight-color:#D4D0C8; /*- 最外左 -*/
     scrollbar-highlight-color:#fff; /*- 左二 -*/
     scrollbar-face-color:#E4E4E4; /*- 面子 -*/
     scrollbar-arrow-color:#666; /*- 箭头 -*/
     scrollbar-shadow-color:#808080; /*- 右二 -*/
     scrollbar-darkshadow-color:#D7DCE0; /*- 右一 -*/
     scrollbar-base-color:#D7DCE0; /*- 基色 -*/
  }
/* 在线咨询中间页面 */
.consult {
  width: 100%;
  height: 862px;
  position: relative;
}
.consult_back {
  position: absolute;
  width: 100%;
  height: 100%;
  top: 0;
  left: 0;
}
.consult_div {
  position: absolute;
  width: 1200px;
  height: 722px;
  top: 50%;
  left: 50%;
  transform: translate(-50%,-50%);
  z-index: 88;
  border-radius: 8px;
}

/* 客服机器人上侧区域 */
.consult_div_top {
  width: 100%;
  height: 100px;
  background-color: #2EC461;
  position: relative;
  border-top-left-radius: 8px;
  border-top-right-radius: 8px;
}
.consult_div_top_img {
  position: absolute;
  top: 50%;
  left: 50px;
  width: 60px;
  height: 60px;
  transform: translateY(-50%);
}
.consult_div_top_span {
  height: 100%;
  line-height: 100px;
  font-size: 20px;
  color: #fff;
  margin-left: 130px;
}
/* 机器人中间区域 + 发送输入框 */
.middle_div {
  width: 100%;
  float: left;
  height: 622px;
}
.middle_left {
  float: left;
  width: 840px;
  height: 100%;
  background-color: #fff;
}
.middle_left_top {
  float: left;
  width: 100%;
  height: 522px;
  box-sizing: border-box;
  padding: 40px 30px;
  overflow-y: scroll;
}
.middle_left_bottom {
  float: left;
  width: 100%;
  height: 100px;
  position: relative;
}
.middle_left_bottom textarea {
  width: 100%;
  height: 100%;
  border: none;
  background-color: #F5F5F5;
  border-bottom-left-radius: 8px;
  box-sizing: border-box;
  padding: 40px;
  border: none;
}
.middle_left_bottom textarea:focus {
  border: none;
}
.raiseHand {
  position: absolute;
  display: block;
  top: 50%;
  right: 40px;
  width: 80px;
  height: 40px;
  transform: translateY(-50%);
  background-color: #ccc;
  border-radius: 8px;
  text-align: center;
  line-height: 40px;
  color: #666;
  cursor: pointer;
}
.middle_right {
  float: right;
  width: 360px;
  height: 100%;
  background-color: #D5F3DF;
  border-bottom-right-radius: 8px;
}
.middle_right_p {
  width: 100%;
  font-size: 24px;
  color: #333;
  margin-top: 70px;
  text-align: center;
}
.anqr_div {
  text-align: center;
  margin-top: 40px;
  font-size: 18px;
  color: #333;
}
.anqr_div img {
  width: 144px;
  height: 144px;
  margin-bottom: 15px;
}

/* 对话样式---客服端 */
.dialogue_div {
  float: left;
  margin-bottom: 24px;
  width: 100%;
}
.dialogue_div_imgview {
  float: left;
  width: 60px;
  height: 60px;
  border-radius: 50%;
  background-color: #2EC461;
  position: relative;
}
.dialogue_div_img {
  position: absolute;
  top: 50%;
  left: 50%;
  transform: translate(-50%,-50%);
}
.dialogue_div_p {
  float: left;
  margin-left: 20px;
  box-sizing: border-box;
  padding: 20px;
  background-color: #f5f5f5;
  border-radius:0px 8px 8px 8px;
  max-width: 450px;
}
/* 对话详情---用户端 */
/* 对话样式---客服端 */
.dialogue_div_use {
  float: right;
  margin-bottom: 24px;
  width: 100%;
}
.dialogue_div_imgview_use {
  float: right;
  width: 60px;
  height: 60px;
  border-radius: 50%;
  background-color: #2EC461;
  position: relative;
}
.dialogue_div_img_use {
  position: absolute;
  top: 50%;
  left: 50%;
  transform: translate(-50%,-50%);
}
.dialogue_div_p_use {
  float: right;
  margin-right: 20px;
  box-sizing: border-box;
  padding: 20px;
  background-color: #f5f5f5;
  border-radius:8px 0px 8px 8px;
  max-width: 450px;
}
.dialogue_div_p span {
  display: block;
  line-height: 30px;
  color: #2EC461;
  cursor: pointer;
}
.dialogue_div_p span:first-child {
  color: #333;
  cursor: none;
}